Frequently Asked Questions

Everything you need to know about our unique Silver-Chitoderm formula and your order.

What makes 47 Skin products unique?

Our products feature a patented formula called Silver-Chitoderm. This powerful combination of Silver and Chitosan works to regenerate skin cells and eliminate bacteria, making it exceptionally effective for blemish-prone and sensitive skin.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the UK. International orders can take between 7-14 business days depending on the destination and customs processing.

Are your products cruelty-free and vegan?

Yes, we are proud to be a 100% cruelty-free brand. All of our current formulations are also vegan-friendly, ensuring ethical skincare without compromising on results.

Can I return my products if they don't suit my skin?

We offer a 30-day satisfaction guarantee. If you are not happy with your results, please contact our support team to initiate a return or exchange for a product better suited to your skin type.

How should I store my 47 Skin products?

To maintain the integrity of our active ingredients, we recommend storing your products in a cool, dry place away from direct sunlight.

Is your packaging recyclable?

Sustainability is a priority for us. Most of our glass bottles and outer cardboard packaging are fully recyclable. We are actively working on making our entire range 100% sustainable.